Credit / Debit Card
Visa, MasterCard, and Maestro are accepted.
Payments & Billing
Learn how payments, billing, and refunds work at 5G Online. We ensure safe and transparent transactions for every order.
Payment Methods
All transactions are protected with SSL encryption for your security.
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American Express
Secure payments via American Express.
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iDEAL
Dutch customers can pay instantly with iDEAL.
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Bancontact
Belgian customers can easily pay using Bancontact.
Billing & Invoices
- Invoices are automatically generated after each purchase.
- You can find them in your account under “Order History.
- Business customers may add a VAT number to include it on the invoice.
Refunds & Adjustments
- Refunds are processed through the same payment method used for purchase.
- Once approved, it may take 3–5 business days to appear in your account.
- Shipping fees are non-refundable unless the product arrived damaged.
Need Quick Answers?
What items are not eligible for refund?
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Can I get a copy of my invoice?
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How long do refunds take?
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Do you support installment payments?
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